Walmart alters course: Drops self-checkout expansion amidst customer concerns

The advance of technology helps facilitate our lives a great deal, but do we pay a high price when it comes to relying on the machines way more than we should?

In order to speed up the process of running errands and shopping for groceries, Walmart introduced self-checkouts. What they didn’t expect, however, is to face backlash because of this decision that many of the customers consider controversial.

The self-service machines aren’t something new. In fact, they were first introduced in the 1980s to lower labor expenses.

But this service faced plenty of obstacles and customers complain to the added responsibilities.

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For example, certain items may have multiple barcodes, whereas the produce, including the meat, fruit, and vegetable, typically needs to be weighed and manually entered into the system using a code, which might be time consuming for the ordinary shoppers. Other times shoppers won’t hear the “beep” confirming an item has been scanned properly.

Another issue is the increase of theft. Walmart announced that thefts at its stores has reached an all-time high.

The machines not only fall short at their purpose of making shopping easier at times, but they also make it harder for the employees they were meant to help.

Christopher Andrews, a sociologist and author of The Overworked Consumer: Self-Checkouts, Supermarkets, and the Do-It-Yourself Economy, says the system “doesn’t work well for anyone.”

He continued: “Everyone feels like they have to have it. Companies are thinking: ‘If we can just get more people on this, maybe we can start reducing some overheads.’”

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What’s most, most of the customers have reported that they miss the human interaction while shopping.

Randy Parraz from Making Change at Walmart perfectly summed up customer sentiments by saying, “You can’t convince customers to do the job of a cashier just because you don’t want to pay for the work.”

Walmart decided to listen to what their customers had to say and instead of further expanding automation, the retail giant will hire additional cashiers to provide their customers with a pleasant shopping experience and service.

What Walmart and the rest of the retailers, among which Costco and Wegmans, learned is that efficiency is important but maintaining a balance with positive experiences remains crucial.

Tom Hanks Debuts New Look and Stirs Online Debate, “Looking Really Old”

Tom Hanks and his wife, Rita Wilson, recently showed why they’re considered one of Hollywood’s most enduring and beloved couples at a gala in Beverly Hills. While Hanks exuded his usual charm and Hollywood elegance, it was his noticeable change in appearance that caught everyone’s eye.

The Women’s Cancer Research Fund held its renowned annual fundraiser, “An Unforgettable Evening,” at the Beverly Wilshire in Beverly Hills.

Among the notable attendees were Tom Hanks, 67, and his wife, Rita Wilson, 67, who serve as honorary chairs, lending their star power to the event.

When they arrived, Tom Hanks stole the spotlight in front of the cameras, accompanied by his wife, Rita Wilson. He looked dashing in a classic black suit, paired with a crisp white shirt, a stylish black-patterned tie, and matching shoes.

Rita stood gracefully by his side, wearing a stunning pinkish-red dress with an off-the-shoulder style and a cinched waist, complementing her husband’s elegant look.

Tom Hanks sported a new short haircut, accentuating his salt-and-pepper hair, but what really stood out was his mustache—a rare and eye-catching look for him.

However, many fans expressed concern about his appearance, thinking he didn’t look his best. One fan noted, “He looks terrible, seems to have aged about 20 years overnight.” Another commented, “Tom is looking really old now.” Someone else remarked, “They’re both certainly well-dressed for their age.”

Celebrities can be quite enigmatic, and it’s hard to tell if the person you see on screen is genuinely nice or not. To shed some light on this, we’ve gathered insights from 13 people who have shared their experiences of meeting Tom Hanks.

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